IMPORTANT SHIPPING UPDATE:

FEE: The ProAudio has always maintained a free standard shipping policy to the majority of the locations but unfortunately, due to the ongoing Corona pandemic this policy has had to be changed with effect May 20, 2020. This is because courier partners are encountering significantly higher operations costs shipping to most red/orange/green zones, and are passing on these costs to the ProAudio.

As a result, we are charging a portion of these costs to customers via a modest shipping fee on every order placed on our website until further notice. We appreciate your understanding and cooperation during this difficult time. Please be assured that we are doing everything possible to ensure that your product reaches you in a timely manner.

We are also ensuring your safety by disinfecting all packages before, during, and after packing. 

HOW FAST DO I GET MY GEAR?

DISPATCH : Please review the product page. It indicates the number of business days within which that product is expected to ship, reflecting our current order backlog of 2 days plus (in some cases) additional sourcing/processing time for certain products. 

SHIPPING : Please expect delays beyond our dispatch date. Once orders are dispatched, couriers are experiencing additional transit and zone-specific delays. This is because prevailing state and local lock-down rulings are frequently changing, which in turn is impacting their delivery timelines to you.

It is our current experience that you need to expect shipping delays even beyond the ETA on your courier’s shipment tracking page. 

Dispatch time differs in different cases as follows:

The website says: “Dispatches in 24 Hours*”

Once you checkout, the verified orders are shipped within 24 business hours of receiving payment. The products are tested and verified and then shipped out from our shipping facility.

NEED IT QUICKER?

The ProAudio EXPRESS delivery gives your product in two day express delivery.

Please note Priority Shipping will not be covered for North Eastern States & Out-of-Delivery Areas (ODA). Priority Shipping can be covered only for the Metros.

More Shipping & Delivery Information

One more thing: if we fall short of your expectations, we will make it right. Just give us a call at +91-9003566270 (10 AM – 7 PM) and let us know how we can help you.

Offers on Shipping

Offers are subjected to the discretion of THEPROAUDIO.COM and they may not be available for all Pin-codes and Order Value.

Delivery Expectation

Most customers receive their product(s) within 12-15 business days of placing their order. Products shipped with Free Shipping mostly reach customers within 15 days. Products shipped through THEPROAUDIO Express reach customers within 7 days. Musical instruments and pro audio equipment are fragile and sensitive products and need to be tested and packaged carefully. While we are unable to ship at lightning fast speeds, our methods ensure a near-zero transit-damage rate in India, and we’d like to keep it that way. Getting your product safely to you is our topmost priority.

THEPROAUDIO Express with EXTRA Protect Packaging:

When you choose THEPROAUDIO Express in addition to Extra packaging, we make sure that your order skips the processing queue and is dispatched from our warehouse within the same business day and within 24 hours.

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